Client Account Management & Sales Support
On-demand Client Success Services for digital marketing agencies.
Jessica Carlo is an experienced graphic designer and digital marketer, turned client manager.
Here to back up your existing processes to keep your clients happy and avoid the typical pitfalls that could overwhelm any creative and digital marketing agency.
Ways to Work Together
Client Onboarding
Make clients feel welcomed as soon as they come on board.
Contract Renewals
I’ll ensure customers re-sign at the end of their contract.
Daily Communication
Hand over email, slack or other the communication.
Billing & Invoicing
Delegate invoicing and payment responsibilities.
Meetings & Reporting
I take care of time-consuming meetings and CRM updates.
Project Coordination
I’ll work with your team to ensure all deliverables are met.
“She met and exceeded my expectations in developing an effective, visual and highly engaging social media strategy.”
– Rebecca Black, MES, MDes
Black Current Marketing. Sustainability and innovation specialist building a low carbon economy.