Freelance Tech Professional with 9+ Years of Experience.

Hi, I’m Jessica Carlo—a freelance tech contractor with over 9 years of experience helping businesses manage accounts, drive client success, and deliver real results in the SaaS and tech space.

I work with small to medium-sized businesses and tech-driven teams, offering practical, hands-on support for managing accounts, navigating the sales cycle, and building strong client relationships. While I’ve collaborated with larger enterprises, I thrive in fast-paced environments where creativity and adaptability are essential.

I take a consultative, client-first approach to every project. Whether it’s streamlining processes, ensuring smooth renewals, or finding solutions to tough challenges, I focus on delivering work that makes an impact. I’m not just here to get the job done—I’m here to make sure it’s done right.

Strong client relationships are everything. I focus on understanding what matters most to my clients and making it happen.

• Renewals and long-term partnerships come from aligning my work with business goals.

• Attention to detail and good communication make all the difference in managing accounts smoothly.

• Being proactive—whether solving problems or spotting opportunities—builds trust and delivers value.

I got my start at an under-resourced non-profit, where I had to wear a lot of hats and figure things out on the fly. That experience shaped how I work today: adaptable, resourceful, and focused on getting the best results, no matter the challenge.

If you’re looking for someone reliable, flexible, and easy to work with, let’s connect.